Contact information
Have a question about an order, sizing, or tracking? We’re here to help.
To ensure your request is tracked securely and addressed as quickly as possible, all customer support is managed directly through our Shopify platform.
Response Time & Customer Care
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Our Commitment: We make every effort to respond to all inquiries within 24 hours (Monday through Friday).
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Small Business Note: Rebel Terrestrial is an independent, small business. When you reach out, you are communicating directly with a real person dedicated to getting things right. We appreciate your patience and understanding as we review production queues, track shipments, and give each message the care it deserves.
Order Inquiries Checklist
To help us resolve your question on the first reply, please include:
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Your Order Number (found in your confirmation email).
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The Full Name and Email Address used at checkout.
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A brief description of what you need (including photos if your inquiry is regarding a damaged or misprinted item).